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Privacy Policy

Last Updated: October 2026

Proclink ("Proclink," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.proclink.com, communicate with us, submit an inquiry, apply for a position, download content, subscribe to communications, or otherwise interact with our website and digital services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with Proclink.

Information You Provide to Us

You may provide personal information when you:

  • Submit a contact or business inquiry

  • Request information about our services, products, or capabilities

  • Communicate with our sales, support, or other teams

  • Subscribe to newsletters, updates, or other communications

  • Register for or participate in webinars, events, or campaigns

  • Download reports, brochures, case studies, or other resources

  • Apply for employment opportunities

  • Communicate with us through email or other channels

This information may include:

  • Name

  • Business email address

  • Telephone number

  • Company or organization name

  • Job title or professional information

  • Country or location

  • Areas of interest

  • Information included in messages or inquiries you submit

  • Resume, employment history, educational information, and other information provided as part of a job application

Please avoid submitting sensitive personal information unless it is necessary for the relevant interaction.

Information Collected Automatically

When you access or use our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type

  • Operating system

  • Referring and exit pages

  • Pages viewed and interactions with the website

  • Date and time of visits

  • Approximate geographic location derived from your IP address

  • Cookie identifiers and similar technical information

This information may be collected through cookies, analytics technologies, server logs, and similar tools.

2. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • Respond to inquiries, requests, and communications

  • Provide information about our services, products, and capabilities

  • Understand business requirements and potential engagement opportunities

  • Manage prospective and existing business relationships

  • Process job applications and communicate with candidates

  • Provide requested reports, brochures, case studies, or other resources

  • Send newsletters, event invitations, updates, or other communications where permitted

  • Analyze website performance, usage, and visitor interactions

  • Improve our website, content, services, and user experience

  • Maintain the security and integrity of our website and systems

  • Detect, prevent, and investigate fraudulent, unauthorized, or unlawful activity

  • Meet contractual, legal, regulatory, and compliance obligations

  • Establish, exercise, or defend legal claims

Where applicable law requires consent for a particular type of processing, we will process the relevant information based on your consent.

3. Legal Bases for Processing

Where applicable data protection law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:

Consent: Where you have given us permission to process your information for a specific purpose.

Contractual necessity: Where processing is necessary to take steps at your request before entering into a contract or to perform an agreement with you or your organization.

Legitimate interests: Where processing is reasonably necessary for our business activities, such as responding to business inquiries, improving our services, maintaining website security, and managing professional relationships, provided those interests are not overridden by applicable privacy rights.

Legal obligations: Where processing is necessary for us to comply with applicable laws or regulatory requirements.

The applicable legal basis may vary depending on your location and the circumstances in which your information is collected.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate effectively, understand website usage, improve performance, and support analytics and marketing activities.

Cookies may include:

Essential cookies: Necessary for the website to operate properly.

Performance and analytics cookies: Used to understand how visitors interact with the website and to improve its functionality and performance.

Functional cookies: Used to remember certain preferences and improve the user experience.

Marketing or advertising cookies: Where used, these may help us understand campaign effectiveness or deliver more relevant communications and advertising.

Where required by applicable law, non-essential cookies will be used only after obtaining appropriate consent.

You may be able to manage cookies through your browser settings or through any cookie-preference controls provided on our website. Disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Technologies

We may use third-party technology and analytics providers to understand website traffic, visitor behavior, campaign performance, and the effectiveness of our digital content.

These providers may process technical information such as IP addresses, device identifiers, browser information, website interactions, and cookie data in accordance with their respective terms and privacy practices.

Where required, appropriate safeguards, agreements, and consent mechanisms will be implemented for the use of these technologies.

6. Marketing Communications

Where permitted by applicable law, we may use the contact information you provide to communicate with you about:

  • Proclink services and capabilities

  • Products and solutions

  • Research, insights, and publications

  • Events and webinars

  • Company announcements

  • Other information that may be relevant to your professional interests

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending necessary transactional, administrative, or service-related communications.

7. Recruitment and Career Information

If you apply for a position with Proclink, we may collect and process information such as your:

  • Name and contact details

  • Resume or curriculum vitae

  • Employment history

  • Educational qualifications

  • Skills and professional experience

  • Preferred location

  • Information provided during interviews or assessments

  • Other information relevant to evaluating your application

We use this information to evaluate candidates, communicate about employment opportunities, manage recruitment processes, maintain recruitment records, and comply with applicable legal requirements. Where permitted by law, we may retain candidate information for consideration for future opportunities.

8. How We Share Personal Information

We do not disclose personal information indiscriminately.

We may share information with:

Proclink entities and personnel: Where access is necessary for legitimate business, recruitment, administrative, or operational purposes.

Service providers: Companies that provide services such as website hosting, cloud infrastructure, analytics, cybersecurity, communications, customer relationship management, email distribution, recruitment, and other business-support services.

Professional advisers: Including legal, accounting, audit, insurance, and compliance advisers where necessary.

Business partners: Where required in connection with a specific engagement, event, initiative, or service and where permitted by applicable law.

Government or regulatory authorities: Where disclosure is required to comply with law, legal process, regulation, court order, or a lawful government request.

Corporate transaction participants: If Proclink is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be disclosed as part of that process subject to appropriate safeguards.

We require service providers handling personal information on our behalf to use it appropriately and in accordance with applicable contractual and legal requirements.

9. Sale of Personal Information

Proclink does not sell personal information for monetary consideration in the ordinary course of its business. Certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" more broadly than their ordinary meanings. Where Proclink engages in activities that fall within those definitions, we will provide any notices, choices, or opt-out mechanisms required by applicable law.

10. International Data Transfers

Proclink operates and works with organizations and service providers across multiple jurisdictions. As a result, personal information may be accessed, processed, or stored outside the country in which it was originally collected. Where applicable privacy laws regulate international transfers of personal information, we take appropriate steps to implement required contractual, organizational, or other safeguards.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Respond to inquiries and maintain business relationships

  • Fulfill contractual obligations

  • Manage recruitment activities

  • Maintain business and operational records

  • Comply with legal, regulatory, accounting, or reporting requirements

  • Resolve disputes

  • Establish or defend legal claims

  • Maintain the security and integrity of our systems

Retention periods may vary depending on the type of information, the purpose of processing, contractual requirements, and applicable law. When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, secure communications, infrastructure safeguards, authentication measures, monitoring, and other information-security practices appropriate to the nature of the information involved. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use appropriate care when transmitting personal information online.

13. Your Privacy Rights

Depending on where you live and the laws that apply to the processing of your personal information, you may have certain rights regarding your personal data.

These may include the right to:

  • Request information about the personal information we process about you

  • Access your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing

  • Request a copy or transfer of certain information where applicable

  • Opt out of certain forms of marketing, advertising, sale, or sharing where applicable

  • Nominate or authorize another individual to exercise certain rights where permitted by applicable law

  • Raise a grievance or complaint concerning our processing of your personal information

These rights are not absolute and may be subject to legal exceptions, verification requirements, and jurisdiction-specific limitations. To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below. We may need to verify your identity before completing certain requests.

14. Additional Information for Individuals in the European Economic Area and United Kingdom

Where the General Data Protection Regulation, UK GDPR, or related legislation applies to our processing, individuals may have rights including access, rectification, erasure, restriction, objection, and, in certain circumstances, data portability. Where processing relies on consent, you may withdraw that consent at any time without affecting the lawfulness of processing undertaken before withdrawal. You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

15. Additional Information for California Residents

Where California privacy laws apply to Proclink's processing of personal information, California residents may have rights regarding their personal information, which can include rights to:

  • Know or access certain personal information

  • Request deletion

  • Request correction of inaccurate information

  • Opt out of qualifying sales or sharing of personal information

  • Limit certain uses or disclosures of sensitive personal information, where applicable

  • Receive equal treatment when exercising applicable privacy rights

Proclink will process qualifying requests in accordance with applicable California law.

Proclink does not discriminate against individuals for exercising applicable privacy rights.

16. Children's Privacy

Proclink's website and services are primarily intended for businesses and professionals and are not directed toward children. We do not knowingly seek to collect personal information from children through the website. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

17. External Websites and Links

Our website may contain links to websites, platforms, or services operated by third parties. Proclink does not control the privacy or security practices of those third parties. This Privacy Policy does not apply to third-party websites or services, and we encourage you to review their privacy policies before providing personal information.

18. Business-to-Business Information

Because Proclink primarily operates in a business-to-business environment, we may process professional contact information relating to employees, representatives, decision-makers, prospective customers, partners, suppliers, and other business contacts. Such information may be obtained directly from you, your organization, professional interactions, events, business communications, or publicly available professional sources where permitted by law.

We use this information for legitimate professional and business purposes and in accordance with applicable privacy and marketing laws.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business activities, website functionality, technologies, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

Where required by law, we may provide additional notice or obtain consent before material changes take effect.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, you may contact us at:

Proclink Consulting Services LLP

Email: connect@proclink.com

Head Office:
A-901 Siddhi Vinayak Towers
Near Kataria Arcade, Behind DCP Office
S.G. Highway, Makarba
Ahmedabad, Gujarat 380051
India

North America:
4030 Wake Forest Road, STE 349
Raleigh, NC 27609-0010
United States

For privacy-related requests, please include sufficient information for us to understand and respond to your request. Please do not send sensitive personal information by email unless requested through an appropriate secure channel.

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